প্রাইভেসি পলিসি

This policy explains how WebGLHub AB collects, uses, and protects your data in Health Sync.

Last updated: 2025-09-29

We built Health Sync to help patients and doctors collaborate securely. This page outlines our practices in clear, plain language. For any questions, email [email protected].

1. Data We Collect

Account & Identity
  • Name, email, phone
  • Country & address (optional)
  • Login metadata (timestamps, device info)
Health & Care Data
  • Basic health info you upload
  • Medicines & diet plans from your doctor
  • Messages with your doctor
  • Uploaded documents & health records
Usage & Diagnostics
  • App interactions & crash logs
  • Approximate location (if enabled)
  • Cookies (see Cookies section)

2. How We Use Data

We use your information to provide core features (profiles, messaging, prescriptions, diets), personalize your experience, fix bugs, and improve performance.

Doctors can review your data via the web dashboard, update medications and diet plans, and message you securely.

We may use or retain data to comply with legal obligations, enforce terms, and protect users and the service.

Where GDPR applies (e.g., EU/EEA including Sweden), we rely on:

  • Consent (e.g., when you upload health info or enable optional features)
  • Contract (to provide the app and its features)
  • Legitimate interests (service improvement, fraud prevention)
  • Legal obligations (record keeping, safety)

4. Sharing & International Transfers

  • Doctors/Clinicians: Data is shared with your linked care providers.
  • Service providers: Hosting, analytics, email/SMS—under confidentiality agreements.
  • Legal & safety: If required by law or to prevent harm.

If data is transferred outside your region, we use appropriate safeguards (e.g., SCCs where applicable).

5. Data Retention

We keep data only as long as needed for the purposes above, or as required by law. You can request deletion of your account and data—see Your Rights.

6. Security

  • Encryption in transit
  • Access controls and audit logging
  • Least-privilege principles for staff and services

7. Your Rights

You may have rights to:

  • Access, correct, or delete your data
  • Export your data (data portability)
  • Object or restrict certain processing
  • Withdraw consent at any time

To exercise rights, contact us at [email protected].

8. Cookies

We use essential cookies for login/session and may use analytics cookies to understand app usage. You can control cookies via your browser settings.

9. Contact

WebGLHub AB

Privacy Queries

Email: [email protected]

Data Requests

To request data deletion or export, email us with your registered email and subject line:

Data Request - Health Sync